Job advert template
Customer service representative job advert template
Copy this advert, fill in the parts in brackets and publish it wherever you advertise now. The pay goes in, because since 13 July 2026 every candidate in Estonia must know it before the interview.
The advert
The parts in brackets are yours to fill in. The button copies the advert as plain text.
- Job title
- Customer service representative
- Where
- [town or address], [office, home or both]
- Hours
- Full time, [schedule]
- Pay
- [amount] to [amount] € a month before tax
- Contract
- [Permanent or fixed term], starting [date]
- What you will do
- Answer customers by phone, email and chat
- Solve questions about orders and invoices
- Log every contact in the customer system
- Pass complex cases to colleagues
- You must have
- Very good Estonian and conversational [English or Russian]
- Good computer skills
- Calm and clear with people
- Good to have
- Experience with a CRM
- Previous customer service work
- How to apply
- [your link], by [date]
- Your answer
- Everyone who applies hears back by [date]
How much does a customer service representative earn in Estonia?
According to Statistics Estonia, the average full-time gross monthly pay of contact centre clerks (ISCO 4222) was 2,127 € in the second quarter of 2026, and the median was 2,021 €.
- Contact centre clerks (ISCO 4222)
- average 2,127 €, median 2,021 €
Full-time equivalent gross monthly pay by workplace, all of Estonia. The median is the pay that half the people in the group earn more than and half less. Source Statistics Estonia's pay app, checked on 25 September 2026.
How Staffholm uses it
Paste the advert into Staffholm and it becomes your careers page link. Staffholm reads the requirements from it, asks each applicant about the ones their CV leaves open, and when the advert states the pay, every interview invitation repeats it in writing.
How a good job advert is put together →